General FAQs

What is the Ovem Smart Ring? 

The Ovem Smart Ring is a state-of-the-art wearable technology designed for health and fitness monitoring. It tracks sleep patterns, blood pressure, heart rate, blood oxygen levels, and monitors overall fitness levels, all while being conveniently worn on your finger.

How does the Ovem Smart Ring monitor health metrics? 

Ovem uses advanced sensors and algorithms to accurately measure and analyze various health metrics like sleep quality, heart rate, blood pressure, and blood oxygen levels. The data is then synced to a companion app for detailed insights.

Is the Ovem Smart Ring waterproof? 

Yes, the Ovem Smart Ring is designed to be water-resistant, making it suitable for everyday wear including activities like washing hands or light rain exposure. However, it is not recommended for prolonged water activities like swimming.

How do I charge the Ovem Smart Ring and what is its battery life? 

The Ovem Smart Ring comes with a wireless charging unit. Simply place the ring on the charger, and it will fully charge in a few hours. The battery life typically lasts several days, depending on usage.

Can I sync the Ovem Smart Ring with my smartphone? 

Yes, the Ovem Smart Ring can be easily synced with your smartphone using Bluetooth. The companion app is compatible with both iOS and Android devices, allowing you to track and analyze your health data conveniently.

What happens if i don't receive my order?

If you don't receive your order in 30 days after shipping, you are eligible for a full refund. 

Is the Ovem Smart Ring available in different sizes? 

Yes, the Ovem Smart Ring is available in various sizes to ensure a comfortable and secure fit for all users. You can refer to our sizing guide to find the perfect size for you.

Does Ovem offer worldwide shipping? 

Absolutely! We are pleased to offer worldwide shipping for the Ovem Smart Ring. Shipping times and costs may vary depending on the destination. Please check our shipping policy for detailed information.

What is the return policy for the Ovem Smart Ring? 

We offer a 30-day return policy for the Ovem Smart Ring. If you are not satisfied with your purchase, you can return it within 30 days for a refund or exchange. Please note, the product must be returned in its original condition.

How do I set up my Ovem Smart Ring? 

Setting up your Ovem Smart Ring is simple. Once you receive your ring, download the companion app, create an account, and follow the in-app instructions to pair your ring with your smartphone.

How long will it take to receive my order?

Due to high demand, orders may take between 1-3 weeks to arrive.

Will i be charged with customs and taxes?

The prices displayed on our site are tax-free GBP, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. 

If i order wrong size can i exchange it for a different size?

No we do not exchange items for bigger sizes, so please use our size guide to determine what size you need carefully.

For any further questions or inquiries, feel free to contact us directly. We’re here to help you on your journey to better health and fitness with Ovem!